Managing Director
Matthew is responsible for the business development and the day to day management for Nowell Stone as well as advising blue chip organisations and international agency networks on the practical organisation, development and management of customer insight and customer management teams. Matthew has spent the last 8 years working as a consultant, mentor and coach of people in brand experience, customer insight and CRM. He has consulted in many industries, including utilities, telecommunications and financial services.
Matthew is skilled in identifying and interpreting client needs. He has developed team assessment tools designed to help managers and their teams build stronger relationships between themselves and with other internal customers. Matthew is an imaginative, inspiring and creative visionary. Quick to see the possibilities of new ideas and projects, Matthew is outstanding at initiating these and persuading people to support him. He flourishes in jobs where he can be of constant service or use his talent to persuade.
