Consultancy Director
Jennifer is an experienced engagement manager and consultant in customer insight and customer management, with 11 years experience in many industries for several global consulting firms. In these firms, Jennifer was a recognised European-wide subject matter expert in insight-driven decision-making and marketing, responsible for practice development across Europe, as well significant programme delivery. She also has practical experience of developing and managing customer insight and customer management teams.
Jennifer's background includes analytical modelling, data management and governance, experience implementing with all relevant customer-insight and marketing applications, as well as significant process and operational design experience. She brings experience; pragmatism and a challenging attitude to client engagements, to ensure clients design and implement the best customer insight.
